Question 1

What is your service area?

Accepted Answer

Dakota Drift proudly serves Fargo, West Fargo, ND, and Moorhead, MN. If your property is located in the surrounding area, please contact us to discuss service availability.

Question 2

How long is your service season?

Accepted Answer

Our snow removal season begins on November 1 st and ends on April 15th. (Additional services can be arranged if needed outside these service dates via phone)

Question 3

Are you licensed and insured?

Accepted Answer

Yes. Dakota Drift is fully licensed and insured for residential and commercial snow and ice management services, providing peace of mind that your property is protected.

Question 4

How do I pay for these services?

Accepted Answer

We offer convenient online billing and payment options through a secure customer portal. Customers can choose from available payment plans.

Question 5

When will service begin after a snowfall?

Accepted Answer

Service is performed according to the snowfall trigger and terms outlined in your service agreement. Our team actively monitors weather conditions and dispatches equipment as needed to keep properties safe and accessible.

Question 6

How do I know when a snow operator will be on my property?

Accepted Answer

Dakota Drift utilizes Aurora Suite snow management software to provide real-time service tracking and documentation. Customers can receive service updates and confirmation when work has been completed, giving you confidence that your property is being monitored and maintained throughout the winter season.

Question 7

Do I need to call after every snowfall?

Accepted Answer

No. Customers enrolled in seasonal service plans are serviced automatically based on their contracted snowfall trigger. We monitor weather conditions, so you don't have to.

FAQs